Lenovo Laptop Problems Solution

Lenovo Laptop Problems Solution

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You may be facing problems with your Lenovo Laptop and are unable to resolve those. This blog will be useful for our users who are facing issues with their Lenovo Laptops as it describes some common Lenovo Laptop issues and their resolution. For any problems please feel free to contact NSS Laptop Service Centre in the future.

Damaged Power Adapter - Charger

When the AC adapter is plugged into the AC port, a light at the bottom left corner of the laptop displays a white light indicating the laptop is fully charged. An orange light indicates that it is charging at the moment. Flashing orange light indicates that the battery is very low and it should be left unused so that it can charge quicker. If none of these indications occur then it means your adapter is broken.

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Faulty Battery

Check the battery is secured and locked in place. Then turn on the laptop by plugging in the AC Adapter (charger). Unplug the AC adapter when the laptop turns on. It is indicative of the battery is faulty and needs to be replaced when the laptop shuts off right away after removing the adapter. See the replacement guide for replacing the battery.

Hard Drive Error

Your computer without entering the usual home screen resets itself into an endless cycle of resetting then you must replace the hard drive as a blue screen with intricate error codes appear.

Replace Hard Drive

There may be an issue with the hard drive when the device is experiencing a loop that automatically resets the device turning it back on. A blue screen displaying some error message will appear after a couple of loops which is known as “Blue Screen of Death”. The blue screen indicates that the hard drive is corrupted and needs to be replaced. See the guide for replacing your hard drive.

Not Enough RAM

The blue error screen may also be sometimes due to faulty RAM storage. Crashing of certain programs or even of a complete system may occur due to overuse of device memory. The possible solution for this is that check the amount of memory being used at a time by making sure that it doesn’t exceed the amount of RAM.

Check Router Connection

See whether the Wi-Fi display light is on by checking your router connection, if the router is not reset, then reset your router by resetting the button for your router by pressing it or unplugging the main power cord of your router and replugging it.

Check Wi-Fi Setting

On the home screen on the bottom right corner, you will find a Wi-Fi icon. Click on the Wi-Fi icon by searching your unique Wi-Fi display name. Then click on the Wi-Fi icon associated with the network connection by entering your Wi-Fi password. The Wi-Fi password is located on the Wi-Fi router.

Damaged Screen

The screen needs to be replaced if it is noticeably damaged or is unreadable due to discoloration. Click here for guidance to replace your damaged/broken screen.

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Not enough RAM

A blue error screen in some cases may be the result of faulty RAM storage. The device memory due to overuse may lead to the crashing of certain programs or may even lead to a complete system crash. A possible solution to this is to check the amount of memory being used at the time and make sure that it is not exceeding the amount your RAM can handle.

Broken/Defective Optical Drive

Your optical drive may be broken and needs to be replaced if your Lenovo IdeaPad 110-15IBR optical drive is unable to read or open CDs or DVDs.

Touch-pad could be disabled

For checking the status of your touchpad press Fn + F6 and then check if the mouse responds. You can check this through your settings menu.

Click Start > Settings > Devices, then click on Touchpad settings.

Ensure to check that the touchpad toggle switch is on.

If your touchpad driver is outdated or corrupted

Then check the status of the Touchpad driver by following these steps:

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Click on Start and then type in ‘device manager.

Once inside the manager navigate your Mice and other pointing devices.

For every driver listed in the drop-down box, you need to double click then open and press update driver by following the update wizard steps.

If nothing appears on the screen and if the screen is blank, make sure that:

  • Connect the computer to AC power and plug it into a working electrical outlet.
  • When the computer power is on you need to press the power button again for confirmation.
  • If these items are properly set and still your screen remains blank then you have the computer to be serviced.

When you turn on the computer and a white cursor appears on a blank screen.

You need to restore backup files to your Windows environment as the contents on your hard disk get restored to their original factory contents using the Lenovo OneKey Recovery System. If you still see only the cursor on the screen then your computer needs to be serviced.

Read Also : Most Common Laptop Problems And DIY Tips On Their Quick Fixes

Outdated Drivers

Make sure whether your Wi-Fi is turned on by placing the cursor on the Wi-Fi icon on the laptop display screen. If Wi-Fi is already on, however, the computer cannot properly connect to Wi-Fi then go to the Lenovo website and download the appropriate driver for the correct operating system.

How a broken Lenovo Laptop is to be fixed

You can fix a lot of problems without expertise or consulting tech support. Follow these steps to try to fix your laptop at home by first restarting your computer if you can.

You need to troubleshoot the microphone. Check whether your mic is working or not at all, or if there are any audio issues that you can likely fix it.

Then test the laptop's speakers. Most of the issues with the speakers which are beyond severe damage are fixable.

Then test the built-in camera by troubleshooting steps to figure out why your camera isn’t working.

If your keyboard stops responding or some keys aren't working then fix keyboard issues as there could be an easy fix unless there's hardware damage.

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You can repair the touchpad if it's not responding or acting erratically if there are a few causes and solutions to it.

Your laptop can be safely cooled if there is overheating. It’s just a matter of dust removal or relocating your computer.

If your computer is sluggish figure out why it's slow by finding an appropriate solution.

Diagnose your display as you might see nothing on the screen, a black screen, flickering, and more. These issues are fixable either by you or an expert by troubleshooting a black screen or investigating screen flickering.

Figure out your power and battery problems. These issues arise when your laptop doesn't turn on and when your battery isn't detected or your battery doesn't get charged.

If you are facing multiple issues and you just can't fix them then consider factory resetting your Lenovo laptop. This should be your last resort as it's extreme and irreversible. However, it can resolve an array of stubborn issues.

Read Also : How to update your Lenovo Laptop

Here is the List of Lenovo Authorised Service Center in Delhi

Here is the List of Lenovo Authorised Service Center in Gurugram


In this blog, we have mentioned some common problems faced by Lenovo Laptop users with their solution. Hope this information will be of help to users who face issues with Lenovo Laptops. 

Frequently Asked Questions

Laptop Repair | Computer Repair | Printer Repair

Restart your system Click the Windows Start Button. often located in the lower left corner of your computer display. Click Power. Click Restart. Note: Restarting clears temporary resources that may be causing issues.

The best Lenovo laptops consistently rank near the top of our overall best laptops rankings. From the excellent ThinkPad business laptops to the sleek Yoga notebook and affordable Ideapad laptops, Lenovo offers something for all types of laptop users.

In comparison between Lenovo VS Dell, overall, Dell laptops are a good option in terms of price, but when it comes to other factors like innovation, battery life, and specifications, then Lenovo laptops top the list. Aside from being rated as the best laptop by most people, Lenovo laptops offer great value for money.

In 2014, the company split into two entities: HP Enterprise took the enterprise technology, infrastructure and services portions of the company. HP Inc. retained the PC and printing business. Lenovo has been around since 1984, when it was founded in Beijing as Legend.

Lenovo is the better choice of the two brands if you're looking for the best value for money option, and they dominate the market for work and business laptops. However, HP laptops typically have better quality components, but they cost more than the Lenovo equivalent.

Yuanqing Yang returns as CEO and President of Lenovo, and company founder Liu Chuanzhi returns as Chairman of the Board. Lenovo becomes senior technology sponsor for the World Expo 2010 in Shanghai. Lenovo sells its one-millionth Idea product.

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