Top 5 Acer Laptop Problems and Solution

Hello Friends, Hope you all will be doing great!!

Many of you must be facing common Laptop problems that you are unable to resolve such as the acer nitro 5 keyboard turns on but screen is black. In this blog, you will find Acer Common Laptop problems along with their solutions. If you have any such problems please feel free to contact NSS Laptop Service Center in the future.

A-Display Failures:

Customers often complain about their display screen turning dark or white.  There may be many reasons for this faulty display. It can be a hardware or software issue or a driver failure problem that makes the screen blind.

If your laptop starts but does not show any display, then fix it up as follows:

Fix 1:

Your immediate response is to cut the power of your laptop. Hold your power button for 15-20 seconds. This will reset the power reset of your system. Try turning the power ON by turning it OFF and see whether it works.

Fix 2:

Identify the reason for the blackout. There can be two possible explanations for the black screen. The issue may be either due to your firmware or the screen.

Connect your laptop to an external monitor. For this, you can use a connecting cable to complete the job.

If the monitor shows something, perceive that your laptop screen is at fault.

B- Heating Issues

This is one of the common problems faced by Acer laptops. Especially for gamers, this could be more pronounced over others. No matter whatever the specifications are, Acer laptops have one of the worst thermal throttling systems. Therefore it will adversely affect the performance of your device.

If looking for high-performance applications please read the specification sheet carefully and ensure the fan capabilities meet your requirements. While reading complaints raised over various forums, Acer Aspire 5553 and Acer Nitro 5 issues have been found to have severe overheating problems.

Solutions to minimize heating issues are as follows:

Fix 1:

Give a good cleaning to the back cover of the laptop by opening it. Often, excessive heating occurs due to accumulated dust particles which prevent proper air circulation.

Fix 2: 

You can also consider replacing the old thermal plate with a new one.

Fix 3:

Clean the fan properly. A dusty fan will not function properly.

Fix 4:

Slightly position the bottom portion of the laptop in such a way that the bottom portion is slightly inclined. By placing a book or pillow below one end of the laptop it will raise the laptop at one end and ensure its proper thermal release.

C- Battery Life

Certain variants of Acer, especially those designed for gaming purposes, have poor battery life. Your Acer C7 Chrome and Acer Nitro 5 are vulnerable to this issue. Make sure to select the right one from the pool if you are a daily commuter.

These are some of the methods to improve the battery life of your laptops:

Fix 1: 

Adjust your screen light. The majority of energy from the battery is spent on the screen. So adjusting the screen light will improve the life of batteries.

Fix 2:

Optimize your power settings, Most of your power requirements are optimized with the latest versions from Windows. When your device is not plugged in, you can assign the best battery life mode, there won’t be any visible change in performance. It will improve the battery life.

Fix 3:          

Remove peripherals when not in use. Take a count of accessories and peripherals attached to your device such as USBs, Webcams when in use. Remove all the accessories when not in use to save power while not in use.

D- Keyboard and Touchpad Issues in Acer Laptop.

It is insensitive and frustrating to work on a touchpad that has issues in it and it is even more frustrating to repair such touchpads. It won’t respond, losing its sensitivity completely. In the majority of cases, you may have to replace such touchpads. This is the same case with your keyboard. People who use their laptop keyboards for playing games should be especially aware of this danger. There is a very high chance that your keyboard is malfunctioning.

Read Also : Laptop Keyboard Repair Cost in India

a) - How to fix an Acer laptop touchpad that is not working properly:

Fix 1: Try re-enabling your touchpad. There is a very high chance that your touchpad would have been disabled unintentionally. Here is how to enable it; Press Fn and F6 or F7 (whichever has the touchpad symbol on it)

This will open the touchpad settings and ensure that it is enabled. We recommend you to call for technical assistance.

b)-How to improve the life of your keyboard?

1-Use cover films over your keyboard when not in use. A major reason behind the malfunctioning of the keyboard is the accumulation of dust. Avoid dust on your keyboard by using proper protective covers available in the market.

2-Use an additional keyboard and mouse for gaming purposes.

3-Regularly clean your keyboard

E-Laptop Running Slow/Poor Performance

If you are a mechanical engineer, and your laptop is running slow for simulations. It takes time for a professional editor to create efficient and effective videos. However, your device cannot live up to its purpose and is running slow because your i5 or Rhyzen 5 laptop might take hours to load a simulation program.

Reasons for ‘Why my laptop is running slow?

Fix 1: There may be a virus or malware attack in which case you cannot neglect to share data simultaneously between various networks. To stay away from malicious agents you can use reliable paid versions of antivirus software.

Fix 2: When you are working on too many tabs or open windows, then your system may feel fatigued. For this, right-click on the taskbar. Open the task manager. You will find all the running applications. To change the priority order you will also find options.

Volume Control Problems

Check whether your volume is muted when you right click on the speaker icon on the bottom right hand corner or taskbar and then by dragging the volume control up or unchecking the mute button. If your problem is not fixed then right click on the speaker icon by going to the advanced options which will bring a speaker user interface which can then be modified to specific speaker settings. Then select the ‘laptop speakers’ after selecting the speaker option and then apply the changes made to it.

Your faulty sound drive or sound card needs to be replaced or updated or there needs to be updating of drivers on your card.

Drained/Bad Battery

If your battery has no charge but is connected correctly, then plug in the power cord so that your battery is charged. After plugging wait for few seconds for the current to flow and then turn on the laptop. To see whether the battery is charging hold the battery, remove the power plug after 20 minutes by restarting your computer. If the battery is holding charge then it restarts correctly. If not, follow the battery replace guide.

Read Also : Laptop Battery Price in Mumbai


These are some of the most common occurring problems in Acer Laptops with their resolution. We hope Acer Laptop users will be able to resolve their Acer related issues with the help of this blog.

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Delhi | Noida | Ghaziabad | Gurugram | Mumbai | Thane | Navi Mumbai | Kolkata | Vadodara | Ahmedabad | Indore