Dell Mouse / Touchpad Not Working - Home Service Available

Dell Mouse / Touchpad Not Working - Home Service Available
  • Apr 9th, 2024
  • Ranjeet Singh
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Hello Friends, I Hope You and your laptop will be fine, apart from just the Mouse or Touchpad Not Working Properly. So now you have reached the Most Trusted Laptop Repair Service Provider Website and Tips and Tricks provider company to fix your laptop by yourself.

Let's come to the Point one by one.

Please read every step and try your best to fix the issue. Suppose you can't let us know. We are here to help you over the phone or at your doorstep.

Dell laptop users often report issues with the laptop's mouse not working. Many affected users also report sudden loss of ability while using the Dell Inspiron touchpad problem after it has been working for a long time. Most users encounter issues with Dell laptop touchpads not working. 

The Touchpad is not working on the Dell laptop.

Some Dell users report Dell Inspiron touchpads not working and report it as problems with their touchpads. Most affected users say the Dell laptop mouse is not working and suddenly lost the ability to use the Dell touchpad after the Dell touchpad had not worked for a long time. While some users report encountering a Dell trackpad not working problem after performing a Dell laptop touchpad not working Windows 7 Windows update, some have no apparent trigger in mind. Even more curiously, most users report that the Touchpad works fine while an external mouse is connected,


If your Dell laptop's mouse pad is not working, here are some troubleshooting steps you can try.

  • Try to use a different USB port. The mouse pad might not be able to detect the connection from the port where the mouse is plugged in. Try using another port on your computer and see if that helps.
  • Restart your computer. This will reset all its settings and allow you to start fresh without problems.
  • Make sure that your computer's Bluetooth settings are correctly configured. If they aren't, you may need to go into Device Manager and configure them there.
  • Check for software updates for your mouse (if applicable) and your operating system.

When a Mouse stopped working on a Dell laptop, it could be due to the following reasons:

  • The USB connection between the mouse and computer has become loose or loose connections in the mouse.
  • The batteries in the mouse are low and need to be replaced.
  • The internal battery of the mouse is dead and needs to be replaced.
  • If none of these solutions works, you may need to replace your Dell laptop's keyboard.

If you're in a similar situation, the following fixes will help you regain your touchpad functionality on your Dell computer. Below is a collection of methods other users have successfully used to resolve this issue. Follow each potential fix until you get your Touchpad back. Let's begin:

Method 1: Enable the Touchpad using the function  key

The most common reason the Dell mouse is not working is that the user accidentally turns off the touchpad function. Most laptops have a function key dedicated to the TouchPad integrated with the F keys. The most common placement is on the F9 key.

To re-enable the Touchpad on your Dell Computer, press the button resembling a TouchPad button and see whether you regain the TouchPad functionality. Specific models will require you to press the Function key while pressing the TouchPad key.

Why is my Dell Laptop Cursor not moving

Dell laptops have a built-in "trackpad pointer "program designed to move with your finger or stylus. The trackpad pointer will not move until you click on it. You can also move it by tapping near the center of the Touchpad.

Some people who have used their laptops for a long time might find that their cursor does not move anymore after some time. This problem may be caused by dirt or dust in the trackpad pointer sensor or physical damage to the sensor itself.

You can try cleaning the sensor with a soft cloth, rubbing alcohol, or acetone or wiping it with a dry cloth and letting it dry completely before using it again. If this doesn't fix the problem, you might want to take your computer in for repair as soon as possible.


- Check the keyboard driver and uninstall any software that causes it to malfunction.

- If you use an anti-virus program, uninstall and reboot the computer to see if the problem persists.

- You should also check for viruses on your computer and clean them before trying to fix the problem.

How to resolve the Touchpad not working on a Dell laptop Windows 11

1. Press the power button for 15 seconds and then press the power button again to turn off the computer.

2. Now restart your computer and try to turn it on again. If it still doesn't work, then there is a problem with your touchpad driver or software.

3. If you have an external mouse connected to your computer, disconnect it from the port to install the new driver without affecting your existing one. If you don't have an external mouse connected, use the keyboard keys instead of the Touchpad for navigation because some hardware problem may cause it.

How to unlock the Touchpad on a laptop Dell

 If you are trying to unlock the Touchpad on your Dell laptop, you are probably one of the many people who have tried this before and failed. The first thing you need to do is ensure your computer is still under warranty. If it is not, then you will not be able to get any help from Dell's customer support team.

After making sure that you have purchased or received a warranty replacement from Dell, there are a few things that you can try before calling them for help:

Uninstall and reinstall all drivers for your laptop. This may require using anti-virus software like Avast or AVG AntiVirus.

Change the settings of your laptop's Touchpad by going into the Control Panel and selecting Hardware and Sound devices (or Devices and Printers if using Windows 10). Click 'Configure devices' in the left-hand column, then select 'Mouse Properties' in the middle. Click on 'Advanced Options,' then change one of your mouse buttons (typically right-click). Click OK and test your new button by moving it around while testing your computer's functionality. If everything works fine now, then restart your computer.

I hope you will have the solution. However, there may be a chance that you are still struggling with the problem. So, as the NSS Laptop Service Center, we are here to help and support you.

Frequently Asked Questions

Laptop Repair | Computer Repair | Printer Repair

Inside the Control Panel, navigate to Hardware and Sound, then click on Mouse and Touchpad. Next, click on Additional mouse options and see whether your Touchpad is enabled inside Mouse Properties. If it is not, click on Enable device under the Dell TouchPad tab and restart your computer.

1. Press and hold the Windows ( ) key, and then press the q key.
2. In the Search box, type main. Cpl,
3. Touch or click main.
4. Touch or click the Dell Touchpad tab
5. Touch or click the figure of the touchpad.
6. Touch or click the Touchpad On/Off toggle to turn the touchpad on or off.
7. Touch or click Save.

Inside the Control Panel, navigate to Hardware and Sound, then click on Mouse and Touchpad. Next, click on Additional mouse options and see whether your Touchpad is enabled inside Mouse Properties. If it is not, click on Enable device under the Dell TouchPad tab and restart your computer.
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