Other than that, for any liquid spill, accidental damage, or issues caused by natural calamity, you have to purchase the accidental damage support separately by spending a handsome amount on it. And in the case of Dell, you can enjoy all the benefits (including malware protection, automatic issue detection, and failure prevention) of their advanced troubleshooting technology of SupportAssist only when you select the PremiumSupport/ProSupport or particularly the highest scheme of the PremiumSupport Plus/ProSupport Plus warranty system.

• Customer Service: Most basic warranty schemes do not even cover pick-up and drop options for an ailing device under warranty. That means, your nearest authorized service center will not send any technician or take any effort to pick up your laptop or drop it off after it is fixed. You have to do it at your own expense, and maybe wait in a queue for that.

Moreover, even when the home service is available at your venue, it may get delayed due to the insufficiency of laptop parts or some other reason. Officially, a technician reaches your place after 2-3 business days after your device is certified for necessary help. But it can take even longer. You may have to knock them once in a while to remind them of your urgency for your laptop. 

And most of the authorized Dell service center shops being dealers or vendors, they don’t really care much about retaining customers for repair services for a long time. That is totally the opposite behavior you receive from a recognized third-party Dell laptop service center store where consumers and their feedback are the original focus.

• Chip-level repair services: Although the latest laptop models come with integrated systems and in-built components, there still remain some requirements for chip-level operations.

Now, if you go to a Dell-authorized service center for these services, they will suggest you get a replacement for your motherboard or similar components by mentioning that the repair isn’t possible. Which is not always true. It’s just that they don’t offer such functionalities due to their complexity. And even if some of them offer it, they charge you a lump sum amount for that. Alternatively, when you opt for a replacement, the price is such that it leads you to decide on buying a new one. 

• Service is unavailable on holidays: Generally, the authorized laptop service centers operate only on business days excluding the weekends and local holidays, unless you buy some special schemes for everyday services.

Also, the general service limits the functionalities only between the working hours of a business day. So, practically, you have to use up your workday reaching there or getting the device back after repair. And there is no exception available for emergency requirements. Meaning, you have no option left but to wait for the holidays to end before you get service even if your device dies on a good old holiday.

• Back yourself up: No, it’s not about you, but your device. If you are about to wield a service from an authorized Dell service center, don’t forget to back up all your important data before handing it over to them. Because an authorized service center won’t be responsible for taking a backup for your data. So, if you forget to back up first, there is no point mourning them later. Or, you may have to spend more to recover them, if possible.

WHAT DO YOU GET IN NSS LAPTOP SERVICE CENTER

NSS Laptop Service Center is a private laptop repair service company, where we provide both online technical support and offline repair services at the doorstep of each individual customer and business. We have branches all over India and you can avail of our services at our branch closest to your place. Besides, we keep the option open for our users to select their suitable time slot for attaining our onsite services at their doorstep just right on time. 

If you are thinking that the onsite service may charge you more, it’s not true. You can enquire about our fee structure maintained both in the store and home services, and we assure you to find no price variation or any hidden cost attached to any of our operations. Transparency, honesty, professionalism, and the fastest quality service play pivotal roles in our company’s mission. Aspiring for a heavy cash box in a short period of time is not our idea but accelerating consumer trust every day is the motivation we are nurturing throughout the entire team for seven long years and continuing on the same. 

What we offer:

• Prompt response and the fastest service opportunity available for 365 days.
• Every customer can select their favorable service slot throughout the day. Contact your nearest service center for that.
• Availability of an array of authentic PC components and refurbished models.
• You can sell or buy old laptops at reasonable rates.
• Free diagnostics and a no-question-asked money-back guarantee policy for any glitches during the 30-day service warranty period.
• We test each device extensively before handing it over to the owner to make sure it’s okay.
• Our price structure was created to include every customer in our service arena. The reasonable cost starting only at Rs.250/- is bearable by anyone in this country.
• 7 years of extensive professional experience.
• Professional expertise, is offered by more than 30 well-experienced engineers and a large group of regularly trained technicians.
• Separate departments for all the services:
• Chip level repair
• Liquid spill fix
• Data recovery
• Virus removal and anti-malware protection
• Password removal and OS installation
• Laptop motherboard repair or replacement
• Laptop screen repair or replacement
• Laptop keyboard and trackpad repair or replacement
• SSD and RAM upgrade
• Laptop body fabrication
• Overheating fixes
• Webcam fix
• Speaker repair or replacement
• Battery and adapter repair or replacement
• Hinge fixes
• Your data remains safe with our pre-service backup process.
• The best user satisfaction rate from a large clientele across India.

HOW DO I BECOME AN AUTHORIZED SERVICE CENTER OF DELL?

So, you want the Dell authorized service center approval for your business. That means, you already have sufficient knowledge and experience in the technical know-how of Dell devices to prove your excellence as a qualified Dell Partner.

Well then, let’s start the process of acquiring authorization as a Dell official service center. Before starting, click on this link to learn about all types of Dell partnership relations with Dell technologies. 

Go through the detailed Partner Registration User Guide for the step-by-step Partner registration process on the Dell Partner Portal.

In the Reseller Program, Dell offers mainly three kinds of operations for their partner channels. Based on the business you are running currently, you can select from the below options:

• Solution Provider - IT services are permitted to resell products and services for Dell devices.
• Cloud service Provider - Cloud service platforms, hosting Dell Technologies powered as-a-service offers to the end-users.
• OEM Partner - Original Equipment Manufacturers, offering a comprehensive IT solution to OEM customers, including embedding, attaching, or integrating information management covered under data security and protection.

The above guides should clarify all your confusion regarding how to become a Dell-authorized service center. And you can also enhance your partnership process with Dell metal tier programs, offering more benefits, access to Dell core business tools, and better revenue systems than entry-level authorization as a Dell service center. But for each of them, you need to take necessary training in Dell partner academy as per requirement. The above guides will tell you more about them.

Now, when you are ready to apply, you should remember a crucial fact that Dell may ask you to name a sponsoring distributor. You must mention someone with whom you have worked already and earned a trusted working relationship. Because their compliance matters most to get you Dell approval concerning your service standard and expertise as a Dell-authorized service center.

Now, you are all set. Just make sure to maintain a few technical details mentioned below:

• You must own a certified active website to brand your company.
• You have to communicate and register through your company domain email address. Other non-corporate addresses will not be accepted.
• Clear all the browsing history before filling up the application form.
• Set both of your browser languages to English(US) for a glitchless experience.

Once Dell approves your application, you will receive login credentials to enter the Dell Technologies Partner Portal. If you face any diversity during the process, you should contact their Partner Support assistance or raise a ticket mentioning your concern. These should clear all your doubts on how to become a Dell-authorized service center. You can also gain some valuable hands-on experience from existing authorized Dell service center brands located near you.

Now, if you want to get in touch with some existing Dell authorized service centers or if you are typing Dell authorized service centers near me in the search engine for their physical locations in your locality, some of our dedicated pages may help you on the same:

• Authorized Dell service center in Delhi near me
• Authorized Dell service center in Pune near me
• Authorized Dell service center Indore near me
• Authorized Dell service center in Jaipur near me
• Dell authorized service center near me in Kolkata
• Dell authorized service center near me in Ahmedabad
• Dell authorized service center near me in Gurugram
• Dell authorized service center near me in Noida

Do you have more questions on how to become a Dell Authorized service center? Don’t hesitate to Dell Official Team for further details.

WHAT IS DELL CARRY-IN SERVICE?

Carry-in service means you have to bring your electronic product to the seller or an authorized Dell service center for any assistance you seek. 

The Dell carry-in service locations are not available everywhere in the country. You must check your nearest Dell laptop service center on the Dell Carry-in service locator Page or ask a Dell Support Executive for that. Here is the detailed process described below:

• If your machine is ailing under the warranty period, note down your product’s service tag or serial number and also the model name and number and call Dell Technical Support first.
• When the repair method is too complex to be solved remotely in this way, the technician will suggest you carry your machine to a Dell-designated repair center or send it there at your expense. This process includes no product or software installation or upgrade.
• You can avail of the Dell Carry-In Service during the standard hours between Monday to Friday. The hours are set according to the local business hours. In India, the active hours are between 9 am to 5 pm. Or sometimes, you might be asked to drop your computer off at the Dell authorized service center at 4:30 pm.
• This support process covers both the repair or replacement of any component of a Dell computer.
• You have to fill up the Service Delivery Acknowledge Report or SDAR form after handing over the device to the repair center.
• After the defective parts are fixed, you’ll get a call back from the authorized service point. Now, you have to make your personal arrangements to collect the device from there and sign an acknowledgment form after that.
• If the service requires something out of the covered aspects under this process, it will be customized as an alteration with an official document and corresponding price bracket.

For any more queries on the same, you can bug us anytime at our branch nearest to your locality. When you type ‘Dell service center near me’ in the search engine, you will find our NSS laptop service center branch on the first page. We provide doorstep services all over India without any extra charges.