This article contains instructions on how to resolve problems with your Dell desktop or laptop computer's CD, DVD, or Blu-ray drive. If your CD, DVD, or Blu-ray drive is unable to eject the disc, the steps listed below will help you identify and fix the problem.

Symptom

Your computer's CD, DVD, or Blu-ray drive could be unable to eject the disc.

If a disc won't eject from your CD, DVD, or Blu-ray drive, use the troubleshooting steps listed below. If the drive has not entirely failed, the instructions may in some cases be able to assist you to fix the issue.

Both internal and external CD, DVD, or Blu-ray drives can be utilized using the steps below, albeit some of the essentials might be slightly altered.

The following instructions are applicable to the following versions of the Microsoft Windows operating system; however, certain steps may slightly differ when using Windows Vista or Windows XP:

  • Microsoft Windows 10

  • Microsoft Windows 8 or 8.1

  • Microsoft Windows 7

  • Microsoft Windows Vista

  • Microsoft Windows XP

Troubleshooting steps

For further information, click on the troubleshooting methods listed below. Continue to the following troubleshooting step if the problem is not fixed.

Within the Operating System, eject the disc

The operating system's Windows Explorer or File Explorer both have a manual CD/DVD tray ejection option. The actions below should be followed to eject the tray from the operating system:

  • To launch Windows Explorer or File Explorer, press the Windows key + E.

  • Select Computer or My PC from the window's left pane.

  • Eject can be chosen by right-clicking on the CD/DVD/Blu-ray drive icon.

Manually eject the disc within System BIOS

To better isolate if the issue is caused by the drive itself or some 3rd party application that may be causing the issue, you can try to eject the tray from within the System BIOS. To eject the tray within the System BIOS, follow these steps:

  • While your computer is restarting, press the F2 key.

  • Press the CD/DVD/Blu-ray drive's Eject button once you are on the SystemBIOS panel. Refer to the Dell Knowledge base article, Instructions to Download and View Manuals, for directions on how to locate the Eject button on your computer.

  • Restart the computer and boot into the Operating System if the tray eject function within the System BIOS is successful.

  • Continue with the following troubleshooting step if the eject doesn't function properly within the operating system.

  • For in-warranty repair alternatives, get in touch with Dell Technical Support if the tray eject in the System BIOS fails.

Use the emergency eject option (tray-load drives only)

You can manually eject the tray of the optical drive using a paperclip. This is applicable for computers with tray-load drives only.

  • The paperclip should be unfolded until it is at least 1 to 2 inches (2 to 5 cm) straight.

  • There should be a tiny pinhole directly beneath or above the drive bay door, which is the component that "ejects" the disc.

  • The paperclip should be carefully pushed into the pinhole. To sufficiently eject the drive bay so that you can grasp hold of it, repeatedly remove and reinstall the paperclip.

  • Pull the drive bay back all the way by gradually doing so. If you encounter resistance while pulling, be careful not to press on.

  • To close the tray, press the Eject button again. (Only desktops)

The Dell Quickset drivers should be installed or updated (slot-load drives only)

On the majority of Dell Laptop and certain Dell Desktop computers, the Dell QuickSet program offers quick access to configuring settings for power management, icon and text size, display brightness, optical disc tray eject as well as other features.

For further details on how to download and install a driver, consult the Dell knowledgebase article Drivers and Downloads FAQ.

Shut down any CD/DVD players or recorders.

Some CD/DVD recording or playback software may prevent the optical disc drive from ejecting. Ensure that all of these programs are closed before attempting to remove the disc.

Additionally, you might wish to check the System Tray at the bottom right corner of the display. The CD/DVD playing or recording program icon should be closed or exited by performing a right-click on it.

Update your computer's BIOS with the most recent version.

The BIOS should be updated as part of your regular update cycle, according to Dell. The update includes feature improvements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers, and software), as well as offering security updates and improved stability. This is similar to the operating system and driver revisions.

For additional information, see the Dell knowledgebase article How to upgrade your System BIOS within Windows.

Run the optical drive's Dell PC Diagnostics program (CD, DVD, or Blu-ray drive)

You might need to have specific optical media on hand for the optical disc drive diagnostic, such as a CD-RW, DVD-RW, or Blu-ray disc. Make sure you have the appropriate media for the issue you want to troubleshoot before starting the diagnostic.

Also Read: Why It Is Needed To Lock The Keyboard?

Also Read; How To Transfer Data From One Laptop To Another Laptop

Conclusion

I won't say much as the blog has informed you all about how to open a DVD drive on a laptop.

It is an easy process and you can use it for various purposes.